Privacy Policy

1. 🔞 Age Restriction and Compliance

Audience: The App is strictly not directed to, and we do not knowingly collect personal information from, children under the age of 18.

Age Verification: Our application download and registration process includes robust age verification mechanisms designed to prevent anyone under the age of 18 from creating an account or using the App.

Compliance: If we become aware that we have inadvertently collected personal information from a user under the age of 18, we will take immediate steps to delete that information and the associated account.

Parental/Guardian Notice: If you are a parent or guardian and believe your child under 18 has provided us with personal information, please contact us immediately at fireandiceott@gmail.com.

2. 📝 Information We Collect

We collect information to provide and improve our video chat service, ensure safety, and comply with legal obligations. The categories below explain what we collect and why.

A. Information You Provide Directly

• Account Registration Data: Name, username, email address, phone number, password (encrypted), and date of birth (used for age verification).
• Profile Information: Profile picture, gender, and other descriptive information you choose to provide.
• Customer Support: Information you provide when contacting us, including the content of your communications.

B. Information Collected Automatically

• Video and Audio Data (Ephemeral): During a live video chat, audio and video streams are transmitted between participants but are not recorded or stored by us on our servers, except for the purposes of completing the real-time communication. Important: If you record calls, you MUST disclose this and obtain consent.
• Usage Data: Information about how you use the App, such as the features you use, the date and time of your interactions, and the frequency of your video calls.
• Device Information: Information about the mobile device you use, including the device's model, operating system version, unique device identifiers (e.g., IMEI, Android ID), mobile network information, and crash data.
• Log Data: Server logs, which may include your device's IP address, access dates and times, and app features or pages viewed.

C. Permissions Requested on Your Device

For the App's core video chat functionality, we require access to:

• Camera: To capture video for live video chats.
• Microphone: To capture audio for live video chats.
• Photos/Media/Files (Optional): To allow you to select a profile picture or share images/videos if those features exist.

3. ⚙ How We Use Your Information

We use the collected information for the following purposes:

• To Provide Services: To enable video chat functionality, manage your account, and allow communication with other users.
• Safety and Security: To detect, prevent, and respond to fraud, abuse, security risks, or technical issues, and to enforce our Terms of Service.
• Service Improvement: To monitor and analyze usage and activity trends to improve the App's features and user experience.
• Communication: To send you technical notices, updates, security alerts, and support messages.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. 🤝 How We Share Your Information

We do not sell your personal data. We may share your information only in the following situations:

• With Other Users: Any personal information you voluntarily disclose in your public profile (e.g., username, profile picture) or during video chats (audio/video content) will be shared with the users you interact with.
• Service Providers: We share information with third-party vendors and service providers who perform services for us, such as hosting, data analysis, payment processing, and customer support. These parties are contractually obligated to protect your data.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, or (iii) protect the personal safety of users or the public.
• Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.

5. 🗺 Data Storage and International Transfer

Your information is stored on secure servers located in [Specify location, e.g., the United States, EU, etc.]. By using the App, you consent to the transfer of your information to, and storage of your information in, those locations. If you are a resident of the European Economic Area (EEA), we ensure adequate safeguards are in place for international data transfers (e.g., standard contractual clauses).

6. 🛡 Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee the security of our servers.

7. ⚖ Your Data Rights

Depending on your location (e.g., EU, California), you may have the following rights regarding your data:

• Access: The right to request copies of your personal data.
• Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.
• Erasure (Right to be Forgotten): The right to request that we erase your personal data, subject to certain legal exceptions.
• Restriction of Processing: The right to request that we restrict the processing of your personal data.
• Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you.
• Objection to Processing: The right to object to our processing of your personal data.

To exercise any of these rights, please contact us at fireandiceott@gmail.com.

8. 🛠 Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App and/or on our website, and updating the "Last Updated" date.

9. 📧 Contact Us

If you have any questions about this Privacy Policy, please contact us:

By Email: fireandiceott@gmail.com